Clay Neser

Engineering, Permitting, Permit Payment, Install Scheduling

Final Score

86.1

Runner

Last updated --

Bonus Projection

Quarter

Bonus Pay ScaleAnnual pace

Annual PTOsRowanRunnerCarrierDrifter 0-299$90-$100$55-$63$28-$35$0 300-399$80-$90$48-$56$24-$30$0 400-499$70-$80$40-$48$20-$27$0 500-599$68-$78$39-$47$19-$26$0 600-699$67-$77$38-$46$19-$26$0 700-799$64-$74$36-$44$18-$25$0 800+$62-$72$35-$43$18-$25$0

Rate is selected from annualized eligible project pace, then slides by exact score inside the tier.

Category Breakdown

Weighted

Category Level Targets100-point score

CategoryRowanRunnerCarrierDrifter Quality90-10080-8970-79Below 70 Speed90-10080-8970-79Below 70 Communication90-10080-8970-79Below 70 Throughput90-10080-8970-79Below 70

These targets show what each category score needs to reach before the weighted final score is calculated.

Score Context

Sources

Install Scheduling Sync

Clay scope

Penalty Rubric

Rules

Speed PenaltiesStatus + SLA

TriggerRuleImpact Assigned statusShows after 24 business hours with no move to Waiting, Working, or Completed.Visible only Assigned stallPenalty starts after 28 business hours assigned. Clay's AHJ and permit work is weighted 1.5x because it blocks the next project phase.-0.75, -1.5, then -1.5/day Assigned capEach Clay assigned-stall work order caps at 8 points, and assigned-stall penalties cap at 25 points per review period.Max -25 Completed work SLAEngineering, permitting, permit payment, revisions, and scheduling handoff work orders are scored against Coperniq SLA; missing SLA defaults to 3 business days.Speed score

Quality PenaltiesErrors

TriggerRuleImpact Permit rejectionFirst rejection on a project is tracked but not penalized. Second and additional permit or engineering rejections count against Quality.Second+ only Permit payment/receiptPermit payment and receipt filing should happen same day once approval is received.Quality/Speed penalty Install sync missCoperniq install date, Google Calendar, and materials must match before handoff.Hard quality flag

Communication PenaltiesResponse

TriggerRuleImpact TardinessLate arrivals follow the tardiness policy and can be disputed by date.Policy based Slack missAddressed/tagged Slack messages can be fixed within 48 hours. After 48 hours, the miss locks.-0.5 each Waiting documentationWaiting work should have a clear blocker/reason documented same day when AHJ, engineering firm, utility, or customer response is the blocker.Communication score

Throughput PenaltiesVolume

TriggerRuleImpact Completed volumeClosed engineering, permitting, permit payment, revision, and install scheduling handoff work is compared with Clay's expected volume.Throughput score

Slack Follow Ups

48h window

Open Alerts

Assigned > 24h

Waiting Follow Ups

10+ days

Working Follow Ups

2.5+ business days

Manual Adjustments

Ridge only

Only Ridge Payne can add or remove manual adjustments.